Case studies

Tour operator found negligent after terrifying conclusion to African holiday


We acted for two girls who were on a teaching holiday in Botswana, which was arranged by a tour operator. On their last night, their bungalow was broken into by a gang of young men. The girls locked themselves in their bedroom, but the intruders hacked through the door with a knife and a crowbar. All four men had knives, and both girls were injured in the ensuing struggle.

We successfully pursued a claim against the tour operator in this jurisdiction. At trial, the judge held that the tour operator failed to comply with its duty to provide the girls with adequate and safe accommodation. They were awarded a total sum of £19,000 in compensation.


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Penningtons Manches LLP

Penningtons Manches LLP is a limited liability partnership registered in England and Wales with registered number OC311575 and is authorised and regulated by the Solicitors Regulation Authority. San Francisco is an associated office.

Penningtons Manches LLP