Data loss - should you notify the ICO?
The Information Commissioner's Office (ICO) has issued guidance
on whether data breaches should be notified to the ICO. This
will be of concern to associations holding personal data relating to
their residents, employees or contractors.
There is no legal obligation to report data security breaches to
the ICO under the Data Protection Act 1998 (DPA) (although specific
reporting obligations outside the DPA may apply to certain public
sector bodies). The ICO recommends that serious breaches
should be notified.
The ICO advises that the overriding consideration in deciding
whether to report a breach is the potential harm to individuals,
such as risk of identity theft or a person's financial circumstances
becoming public. The extent of harm is dependent on both the
volume of personal data involved and the sensitivity of the data
disclosed.
There is a presumption to report where a large volume of personal
data is concerned. As a rule of thumb, this is if more than
1000 individuals are affected. A presumption to report may
also arise where smaller amounts of personal data are involved but
the information disclosed is particularly sensitive. For
example, the loss of as few as 10 records containing health related
information could trigger a presumption to report.
In deciding the most appropriate course of action following a
data breach, the ICO will consider whether a breach has been
reported voluntarily. The ICO may decide to take no further
action, require remedial steps to be taken or take regulatory
action. In the case of serious, deliberate or reckless
breaches of the DPA, the ICO can impose fines of up to
£500,000.
Where the ICO takes regulatory action, such actions are
publicised as a matter of policy. This negative publicity can
cause reputational damage and lack of public confidence in an
organisation. This is a serious consequence of a data security
breach.
In light of the above, organisations in the social housing sector
would be well-advised to consider the following preventative
measures:
- keep data protection policies under review;
- ensure suitable technical measures for data security are in
place;
- ensure staff receive data protection training;
- include appropriate protections in agreements with contractors
to whom personal data may be transferred. For
example, providers of meals or other care related services to
elderly residents.
To find out more, please contact Carolyn
Fink |